Our 23-24 Annual Report is here!

Our Annual Report 2023/24 details our work, achievements and impact over the past year, our priorities for the coming year, as well as financial information. Some highlights from this year include:

• 4,792 people engaged with us either through sharing their experiences of health and social care services or via community events and outreach – online and in person - which has helped us to raise awareness 
  of issues and continue working with services to improve care.
• 115 people came to us for clear advice and information about topics such as support with finding services, 
  how to raise a complaint, advocacy services and the cost-of-living crisis support.
• We have continued to present, promote findings and gain responses to our report: ‘Access to Health and Social Care Services for Latin American Communities in Southwark’ which highlighted the accessibility of health information for Latin American communities. Our report was included in a Joint Strategic Needs Assessment to explore improvements with local services in Southwark. 
• As part of the data collection for our access to health and social care services for adults with learning disabilities and autistic adults, we hosted 'Cafe Conversations' across the borough to bring together service users, carers, and service providers
• We’re lucky to have 181 outstanding volunteers, a combination of Advisory Board members, Community Health Ambassadors and core Healthwatch Southwark volunteers who gave up 2,044 hours to make care better for our community.

Thank you to all our members, partnering care providers, community organisations, and residents who have supported our work- we couldn't have done it without you!