Advice and information

NHS 111: Booking your A&E appointment
Learn what NHS 111 is and how you can use the service to book an A&E appointment

Getting a second opinion about your care
A second opinion is when you choose to request the expertise of another healthcare professional after you've been given a diagnosis or treatment…
Getting the most out of your appointments
Guidance from the Patients' Association to provide you with the knowledge and tools you need so that you are prepared to get the most out of…

What should I do if my GP removes me from their list?
GP practices very rarely remove patients from their list. If you are removed from a GP practice, you may need to register with a new one.

Find the CQC rating for your local services
The Care Quality Commission have created an interactive map of their service ratings for care homes, hospitals and GP practices across England.
Search by location or postcode to view the ratings for your local services.
Comment on a service
Leave your feedback directly about on of the above services, good or bad. You will be helping to inform us about what could be improved, so we can share these views with those with the power to make change happen.