1. Quarterly Insights Report- 1st July - 30 September

    Report -

    Read our latest quarterly Signposting and Feedback Insight Report, this report provides an overview of the key themes highlighted from community feedback and signposting enquiries we received from 1st July - 30th September 2022.

  2. Southwark Charities

    Advice and Information -

    Southwark Charities supports community organisations and charities that improve the well-being of Southwark’s older residents aged 55 plus.

  3. Get help with the cost of living crisis

    Advice and Information -

    Get advice from Southwark Council’s cost of living crisis booklet that can be downloaded and printed.

  4. Quarterly Insights Report- 1st April - 30 June

    Report -

    Read our latest quarterly Signposting and Feedback Insight Report! This report provides an overview of the key themes highlighted from community feedback and signposting enquiries we received from 1st April to 30th June 2023.

  5. Access to Health and Social Care Services for Latin American Communities in Southwark Report

    Report -

    Read our report on access to health and social care services for Latin American communities in Southwark.

  6. Responses to our Report on Latin American Access to Health and Social Care.

    Response -

    Care providers have responded to our report on Latin American access to health and social care services in Southwark.

  7. Get involved in research on healthcare access for adults with learning disabilities and autistic adults

    News -

    Help Healthwatch Southwark understand how to improve healthcare access for adults with learning disabilities and autistic adults.

  8. Quarterly Monitoring Report - Q3

    Report -

    Read what Healthwatch Southwark learned and achieved between October-December 2024.

  9. O positive and O negative donors asked to urgently book appointment to give blood following London hospitals IT incident

    News -

    O blood type donors asked to urgently fill appointments across south east London this National Blood Week ·

    Visit blood.co.uk or call 0300 123 23 23

  10. Empowering Voices: Examining Healthcare Access for Adults with Learning Disabilities and Autistic Adults

    Report -

    Read our latest research report exploring the experiences of adults with learning disabilities and autistic adults when accessing healthcare services in Southwark.

  11. GP partners have voted for collective action

    News -

    Recently, the British Medical Association announced that GP members had voted to take ‘collective action’ in protest at funding levels and pressures. While there may be disruptions on service practices, the NHS is encouraging anyone to come forward for appointments and access care.


  12. Supporting Low-Income Individuals with Healthcare Costs

    Advice and Information -

    Access to affordable healthcare is a fundamental need, yet many low-income individuals struggle to cover medical expenses.

    Providing support for healthcare costs to low-income individuals is crucial for ensuring access to medical services, especially for those who may not have the same access to support than others.

    If you or someone you know is struggling with healthcare costs, exploring these options can make a significant difference.

    Remember, help is available, and no one should have to avoid necessary medical care due to financial constraints.

    The NHS Low Income Scheme (LIS) can be a useful resource to help alleviate the financial burden and improve health outcomes for those in need.

    You may be able to get help with NHS costs such as:

    - prescription costs
    - dental costs
    - eyecare costs
    - healthcare travel costs
    - wigs and fabric supports

    Important numbers

    NHS Low Income Scheme helpline – 0300 330 1343.

    Prescription services helpline – 0300 330 1349.

    Queries about medical exemption certificates – 0300 330 1341.

    Queries about prescription prepayment certificates (PPCs) – 0300 330 1341.

    Queries about tax credit certificates – 0300 330 1347.

    Call 0300 330 1343 for all other queries.

  13. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.